PRIVACY POLICY

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted or required by applicable law:

• Contact details — including your name, address, billing address, shipping address, phone number, and email address.
• Financial information — including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, and other payment details.
• Account information — including your username, password, security questions, preferences and settings.
• Transaction information — including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel, and your past transactions.
• Communications with us — including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information — including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information — including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

We may collect personal information from the following sources:

• Directly from you — including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
• Automatically through the Services — including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.
• From our service providers — including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
• From our partners or other third parties.

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services — We use your personal information to provide you with the Services, including to process your payments, fulfill your orders, remember your preferences, send account-related notifications, process purchases and returns, manage your account, arrange for shipping, enable product reviews, and create a customized shopping experience for you.
• Marketing and Advertising — We use your personal information for marketing and promotional purposes, such as to send marketing communications by email or postal mail, and to show you online advertisements based on items you have previously purchased or added to your cart.
• Security and Fraud Prevention — We use your personal information to authenticate your account, provide a secure payment and shopping experience, and detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. You are responsible for keeping your account credentials secure. We highly recommend that you do not share your username, password, or other access details with anyone else.
• Communicating with You — We use your personal information to provide customer support, respond to your inquiries, and maintain our business relationship with you.
• Legal Reasons — We use your personal information to comply with applicable law, respond to valid legal process including requests from law enforcement or government agencies, investigate or participate in legal proceedings, and enforce or investigate potential violations of our terms or policies.

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors, and other third parties — who perform services on our behalf, such as payment processing, data analytics, customer support, cloud storage, fulfillment and shipping.
• With business and marketing partners — to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you direct or consent — to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
• With our affiliates — or otherwise within our corporate group.
• In connection with a business transaction — such as a merger or bankruptcy, to comply with applicable legal obligations, to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third-party service providers, in order to provide and improve the Services.

In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our store, along with other merchants and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights.

To learn more about how Shopify handles your personal information, visit the Shopify Consumer Privacy Policy. To exercise rights related to data processed by Shopify, visit the Shopify Privacy Portal.

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Our inclusion of such links does not imply any endorsement of the content on such platforms or of their owners or operators.

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of 13 or the age of majority in their jurisdiction, whichever is greater. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted.

We do not knowingly “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide you with Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and we may decline your request as permitted by law.

• Right to Access / Know — You may have a right to request access to personal information that we hold about you.
• Right to Delete — You may have a right to request that we delete personal information we maintain about you.
• Right to Correct — You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability — You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt Out of Sale or Sharing for Targeted Advertising — Depending on where you reside, you may have a right to opt out of the “sale” or “share” of your personal information or to opt out of the processing of your personal information for purposes considered to be “targeted advertising,” as defined in applicable privacy laws.
• Managing Communication Preferences — We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request. You may designate an authorized agent to make requests on your behalf, provided the agent supplies proof of authorization and we can verify your identity directly with you. We will respond to your request in a timely manner as required under applicable law.

If you have complaints about how we process your personal information, please contact us using the contact details provided below. You may also have the right to lodge a complaint with your local data protection authority.

Fight Form LLC is based in the United States. If you access the Services from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at hello@fightform.co: